1. What We Collect
When you use the Site or place an order, we may collect:
- Contact information: name, email address, shipping address
- Order information: items purchased, order history, order total
- Age verification: confirmation that you meet the 18+ age requirement (we do not store government ID or specific birthdate unless required by California law)
- Payment information: we do not directly collect or store full payment card details. Payments are processed by NOWPayments, which handles the transaction and any associated card-to-crypto or card-to-fiat conversion. See their privacy policy for how they handle your payment data.
- Technical information: IP address, browser type, and site usage data via standard analytics tools, if used
2. How We Use This Information
- To process and fulfill your order
- To send transactional communications (order confirmation, shipping notice)
- To send marketing communications, only if you’ve opted in (abandoned checkout reminders, replenishment reminders, and other flows) — you can unsubscribe at any time
- To verify age eligibility
- To prevent fraud and comply with legal obligations
3. Who We Share Information With
We share information only as needed to operate the business:
- Payment processor ([NOWPayments]) — to process your payment
- Fulfillment/shipping carrier — to ship your order (name and address only)
- Email service providers — for transactional and marketing email delivery
- Legal/regulatory disclosure — if required by law or a valid legal request
We do not sell your personal information to third parties.
4. Data Retention
We retain order and account information for as long as necessary to fulfill orders, comply with legal and tax obligations, and resolve disputes — generally no longer than 7 years from the date of the order.
5. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To make a request, contact Support@feroxpeptides.com. If you are a California resident, you may have additional rights under the CCPA/CPRA. If you are located in the EU or UK, you may have additional rights under the GDPR.
6. Cookies
This Site uses cookies to support core functionality, such as your shopping cart and age-verification status, and may use basic analytics cookies to understand site usage. You can control or disable cookies through your browser settings, though some site features may not work properly without them.
7. Children’s Privacy
This Site is not intended for anyone under 18. We do not knowingly collect information from anyone under 18. If we learn we have collected such information, we will delete it.
8. Security
We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
10. Contact
Questions about this Privacy Policy can be directed to Support@feroxpeptides.com.